Making sure vulnerable people and communities can easily access virtual care is more important now than ever. During the COVID-19 pandemic, many health units have moved online. With this transition, more people are at risk of being excluded.
A partnership between OCAD University’s Inclusive Design Research Centre and the National Research Council is working to mitigate this risk. The team is co-designing guidelines for inclusive virtual health applications and user interfaces that are personalized to meet diverse needs.
The goal is to work with individuals who are overlooked in standard design practices. This includes people living with disabilities in rural and remote areas, people who speak neither French nor English and are aging and people who have memory loss and are isolated.
For more information, visit OCAD University.